Oregrown is a Bend-based dispensary chain with a farm in Tumalo and five retail outlets (four located throughout Oregon and one in Chico, California). Originally launched post-recreational legalization in 2016, the company has roots stretching back to the medical days in 2013. With a commitment to craft Cannabis, the brand has managed to blossom over time, planting itself in the minds of consumers as a PNW staple.
Opened in 2018, the Portland store is situated a convenient mile and a half from the Moda Center, a sports arena. Given the unique location, the dispensary tends to serve a wide variety and volume of visitors, including neighborhood foot traffic, nearby event attendees and connoisseurs seeking out specific products.
The selection and range of inventory at Oregrown is impressive, with the highlight being top-shelf flower and concentrates. Surprisingly, hash rosin is the most popular item at this shop, exceeding the sales of other merchandise categories.
“In the last two years, it’s become one of, if not our main seller, and then flower is a close second,” Rae Clouser, the general manager, explained. “Prerolls also sell really well on concert and event nights.”
Some favored concentrate brands include Lower Left Organics, Bo’s Nose Knows and Brave Hearts, while farms like Evans Creek, Focus North and Eugreen fly off the shelves. Their own in-house line is strongly represented with a colossal collection of flavors at reasonable prices. Some of the single-source offerings include Bahama Berries (Strawberry Jelly x Bahama Mama) rosin and Panama Wreck (Panama Red x Trainwreck) flower.
Outside of product availability, other important factors at Oregrown include budtender education and the ability to communicate with clientele.
“We pride ourselves on educating the customer on terpenes and things like that over percentages,” Rae stated. “We want to make sure we provide a kind, friendly, safe place where people can ask questions, and we will give them the best information to our knowledge.”
Only cultivar names, farms and lineages are listed on the flower jars, which prompts more in-depth conversations about what kind of flavor profile or experience consumers are looking for. The staff takes a hands-on approach, pairing each patron with a budtender who can walk them through differences in selections and share fresh smells from massive, deli-style canisters of nugs.
The fact that Oregrown has been around for so long helps emphasize its continued relevance in the market. From involvement in the snowboarding community to competition wins at Legends of Hashish and the Oregon Growers Cup, the organization provides powerful representation for Cannabis culture locally. A drive to feature better products coupled with informed, person-centered service has laid a foundation of trust and competence that shoppers have come to expect.
“If you want good quality, good sales and good customer service, we’ll make you feel like family while you’re here and make sure you leave as happy as possible,” Rae promised.
